Policy | House Rules

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NOTICE! A guesthouse or B&B concept means that accommodations are in private homes or apartments. It is for this reason that we expect our guests to respect the property and especially our neighbours.

Guarantees and deposits. All reservations must be guaranteed by a valid credit card number including cardholder, expiry date and cvc code, or by pre-payment made by bank transfer. We withhold the right to pre-authorise your credit card for a guarantee and to check its validity.

Cancellation policy. Please refer to the cancellation policy on your confirmation at the time of booking. Do note that cancellation fee is strictly enforced for late cancellations and/or no shows. We only have two rooms and losing business through late cancellations or no shows has a big impact on the business as a whole.

Arrival & departure times. We are open for arrival between 12PM and 11PM (by appointment only). However, your room is not guaranteed to be ready until 2PM, but we do our best. For early arrivals, we will be happy to welcome you at 12PM and you can leave your luggage with us should your room will not be ready yet. Check out is 11AM, at the latest. If your flight or departure time is late, you can always leave your luggage with us until it is time for you to leave Amsterdam.

 

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